What Linepost Is
Linepost is Bizix’s multi-tenant hosted PBX platform. It gives Australian businesses enterprise-grade telephony — extensions, queues, voicemail, IVR, call recording, presence, WebRTC softphones, and the rest of the modern feature list — through a branded self-service portal you can actually use without a Cisco certification.
Why It Exists
The hosted-PBX market splits roughly into two camps: enterprise platforms with the operational ergonomics of a small jet, and consumer-grade services that hit a wall the moment a real organisation tries to use them. Linepost is what happens when an engineering team that operates large, complex telephony for a living decides to build the thing they wished they could buy.
What You Get
- Branded Self-Service Portal: A clean, modern web portal carrying your branding (or a partner’s) where end-users and tenant admins manage their own phone systems — without raising a ticket for everything.
- Multi-Tenant From Day One: True isolation between tenants. Resellers and managed-service partners can run multiple customer telephony tenants from a single Linepost instance.
- Full PBX Feature Set: Extensions, ring groups, queues, IVR, call recording, voicemail-to-email, time-of-day routing, holiday calendars, presence, BLF, paging, intercom, the lot.
- WebRTC Softphone: Make and take calls from a browser — no app, no driver, no helpdesk ticket.
- Carrier-Grade Voice Stack: Built on a hardened SIP and media stack engineered for production use, not a hobby lab.
- AI-Aware: Optional AI integrations for call-flow assistance, summaries, and routing — without sending recordings off your platform.
- Real-Time Operations: Live call state, queue stats, and admin events delivered over WebSockets — for monitoring dashboards that actually update.
- Australian-Operated: Hosted on Bizix infrastructure in Australia, supported by the team that built it.
At A Glance
| Architecture | Multi-tenant, multi-reseller, multi-brand |
|---|---|
| Telephony | Carrier-grade SIP & media stack |
| Endpoints | Desk phones (provisioning supported), softphones, mobile, WebRTC |
| Self-Service | Branded web portal with role-based access |
| Real-Time | Live call state, queue stats, presence |
| AI | Optional integrations for call-flow, summaries, routing |
| Hosted In | Australia |
| Operated By | Bizix — the team that built it |
Who Linepost Is For
- Australian businesses who want a phone system that works without an army of consultants — and stays that way.
- Managed-service providers wanting a white-label PBX they can resell with their own branding, their own pricing, their own support workflow.
- Multi-site organisations tired of disjointed regional telephony stacks held together with copper, prayers, and a 1990s vendor.